CoinRestore

Support

Situations We Can Assist.

While we can’t guarantee the recovery of every lost wallet, our expertise often allows us to resolve many of the most common recovery challenges.

Password Issues

You believed you knew your password, but it’s no longer unlocking your wallet. Maybe certain numbers are off, or perhaps the capitalization isn’t quite what you remembered.

Recover my password

Partial seed phrase recovery

You have a list of words recorded, and your key involves the correct combination of those words.

Recover my seed

Lost access to a major chain wallet

You’ve lost access to a widely used crypto asset—be it Bitcoin, Ethereum, Litecoin, Dogecoin, an NFT, or countless other altcoins.

Recover my wallet

You've been scammed

We provide a tracing service, not a recovery solution, designed to help you build a solid case and potentially expose your scammer’s true identity.

Recover my wallet

Support

Frequently asked questions

Everything you need to know about the product and billing.

How does it work?

Our approach to account recovery differs from one situation to another. When it comes to recovering passwords, we first guide clients through the process of extracting an encrypted private key backup and compiling a detailed list of potential passwords. We then transfer the client’s information to secure, high-performance servers, where we run through billions—or even trillions—of possible combinations until we pinpoint the correct password.

Can I trust you?

We understand that trust and credibility must be established before you feel comfortable sharing sensitive financial details with us. We are the only crypto asset recovery firm run by public-facing founders who have been featured in multiple global media outlets. Furthermore, coin-restore.info is a registered LLC in good standing in the state of New Hampshire, with a publicly listed business address.

Do I Need to Disclose All My Passwords?

No. We never require clients to share more information than they are comfortable providing.

Are you legit - will you steal my funds?

We will never take a client’s funds under any circumstance. Our company is headquartered in New Hampshire, led by known founders, and maintains a publicly listed business address. Any dishonest action on our part would be easily reported to the authorities, leading to swift legal consequences, including arrest and potential imprisonment.

I have zero wallet information - can you help me?

If you’ve completely lost your seed phrase or discarded the device containing your private key backup, there’s generally nothing we can do. In certain cases (for example, with Blockchain.com), we may be able to retrieve the backup file on your behalf, and sometimes we can restore deleted files from an old hard drive. However, if you have no seed phrase at all—not even a partial or incorrect one—neither we nor any other recovery service can assist.

Can you recover scammed or stolen assets?

Unfortunately, we cannot directly recover funds lost to crypto scams, as the likelihood of reclaiming them is extremely low. However, we do offer scam tracing services. Our scam tracing services are designed for those who want to pursue every avenue of potential recovery. Our investigative specialists will build a case, outlining the trajectory of your funds and identifying any links we can find to real-world entities. With these insights, we’ll provide guidance on engaging law enforcement and the relevant exchanges, giving you the best possible chance of recovering your assets.

How long does the recovery process take?

The timeframe for recovering lost cryptocurrency can range anywhere from just an hour to over six months. Although this may seem lengthy, most of our initial efforts occur within the first week after onboarding a client. After that, we retain the encrypted wallet backup and password guesses, allowing us to revisit and reattempt recoveries as we discover new recovery methods or enhance our hardware capacity—unless you request that we delete your information.

What types of crypto can you recover?

Our supported cryptocurrency range is constantly expanding. For seed phrase recoveries, we currently handle any BIP-39 or ERC-20 token, including legacy mnemonics and 13th/25th words. As for password recoveries, we support several wallets at this time, including Blockchain.com, Bitcoin Core, Multibit, Electrum, MetaMask, MyEtherWallet, Mist Ethereum Wallet, Dogechain Core, and Dogechain.info.

How much do you charge?

We operate on a results-based model, taking a 20% fee only if we successfully recover your funds. If we’re unable to recover anything, you pay nothing.

Isn’t Bitcoin’s security airtight? How is this even possible?

You’re correct; it’s mathematically impossible to directly hack the Bitcoin blockchain itself. What we do involves utilizing the password guesses provided by the wallet owner to effectively "crack" their forgotten password. Combined with a private key backup—an encrypted file containing the actual private key—this technique enables our clients to restore access to their funds.

Effortless Wallet Recovery

Why You'll Love CoinRestore

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